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Certain products have longer processing times noted in the product description. What vehicle accessories are not eligible for return? This could mean that you may have additional rights arising from your local laws including, but not limited to, any mandatory statutory warranty rights. Replacements may be granted if you have not received your order on time or need a replacement for any of the following reasons: received the wrong product, missing a component in a kit, product arrived defective or broken. Service-installed Accessories Subject to the exceptions described below and the terms of the applicable limited warranty, service-installed accessories are covered for whichever provides you the greatest benefit: 1 year from the purchase date of the accessory pursuant to the Tesla Parts, Body & Paint Repair Limited Warranty or the remainder of your New Vehicle Limited Warranty. And on busy days at the mall, it can be hard to walk in and get a test drive. Tesla Accessories Store. For items that require installation, please refer to the product page for more information and log in to your mobile app and schedule an appointment stating which item you wish to have installed. Important: We are unable to verify your status when selecting "Guest Checkout". But Tesla Stores work differently than car dealerships, primarily because customers can’t buy a Tesla in the store. What should I do? Skip to navigation Skip to content. Inspired designs on t-shirts, posters, stickers, home decor, and more by independent artists and designers from around the world. The company boasts 16 locations now dotted around the country – a remarkable growth given that the first Tesla store … Failure does not include the gradual loss in operating performance due to normal wear and tear. No. High quality Tesla gifts and merchandise. While an update is not required, please consider using Google Chrome, Mozilla Firefox, Microsoft Edge or Apple Safari for an optimal browsing experience. For information on installing a Wall Connector and charging your Tesla at home, visit the Home Charging Support page. What products ship directly to my address? Currently the return shipping is free and organized by Tesla. Specific categories of accessories have unique warranty coverage periods: Direct-ship Accessories Subject to the exceptions described below and the terms of the Tesla Parts, Body & Paint Repair Limited Warranty, direct-ship accessories which do not require Tesla installation are covered for a period of 1 year from the purchase date of the accessory. We currently offer shipping to a home or business address. Available size charts can be found below. Return inquiries will be approved (or denied) within 7-10 business days of contact. Skip to content. Refunds will be credited to the original form of payment used for the purchase. E-mail Sales: UK_Sales@tesla.com. Tesla … These rights do not substitute or affect any mandatory statutory rights under your local laws. Referral Codes; MY LISTS. What can I do? Instead, they were in multiple areas around the Tesla store, spread out over 300 to 400 meters. Charging 4 Superchargers, up to 250 kW available 24/7. How are wall connectors different from other vehicle accessories? Please note orders ship Monday through Friday only. In parallel with this, the company has announced the officially approved partner for body repair in town. This limited warranty covers the repair or replacement necessary to remedy any “failures” that are determined by Tesla to have occurred under normal use. Does Tesla ship products to my country? Note that receiving a back in stock email alert does not reserve the item for you. Direct-ship accessories are meant to easily be added and removed from the vehicle and do not require a Service Center visit but feel free to contact us for help. “Failure” means the complete failure or inability of a covered part to perform the function(s) for which it was designed, due to defects in material or workmanship of the part manufactured or supplied by Tesla, which occur under normal use. When available, vehicle accessories will have additional product and/or installation information on their product page. Always refer back to the installation manual for initial troubleshooting (p. 21), If your electrician is present & encounters difficulties, contact Tesla using the relevant. In order to purchase a product that requires a service installation, you must have a VIN or reservation number visible in your Tesla account. Tesla opened its first pop-up store in Portadown, UK, which has already delivered vehicles to its first customers. Jun 17, 2019 7,190 4,695 Surrey, UK . Please see the return guidelines below. Shop the official Tesla store for Tesla lifestyle products. Yes. For general questions regarding vehicle accessories and merchandise, please contact us. Where can I find fitting instructions for a direct-ship accessory? Tesla is accelerating the world's transition to sustainable energy with electric cars, solar and integrated renewable energy solutions for homes and businesses. Products search. Although we strive for order dispatch within 24 hours, order volume and product availability may result in additional processing time. Are prices the same for Tesla merchandise and accessories sold online versus in store? Men's; Women's; Accessories; Music; Featured Items; Apparel. Fast free shipping on most purchases. Service Hours Monday - Friday 08:00 - 18:00. What are accepted methods of payment? My Tesla wall connector does not work as expected, what do I do? This partial refund does not substitute or affect any mandatory statutory rights you might have under your local laws, and if you are a consumer, in particular the statutory right of withdrawal. Due to high demand, processing and delivery times are higher than normal. If you are a leasing customer, please order item which requires VIN validation via the closest Service Center. Shop by Vehicle Reply. Tesla Service Centers are focused on servicing customer vehicles and unfortunately cannot process any returns or refunds. Shopping Cart. Whenever the item comes back, you will be the first person to find out! Browse All; Featured Products; New Just Arrived; Warehouse Deals; Gap Insurance; SALE; BLOG. Premium Tesla accessories for your Model Y, Model 3, and Model S/X, including Safe Jack, floor mats, carbon fiber spoilers, Tesla screen protectors, and the top 10 Tesla accessories selected by owners. For items purchased at a retail location, please visit the location at which you purchased the item from to process your return request. Our goal is to ensure that your experience home charging with Tesla products is as smooth as possible. Shop the official Tesla store for Tesla lifestyle products. When you start a return, you will be provided a pre-paid return shipping label. Search Log in Cart. contact us to check in on your order. An item I want is out of stock! Unfortunately, Tesla cannot accept the return of goods purchased from any third-party vendor. If you need additional assistance with installation, a service appointment can be made. Just click the link in your confirmation email and follow the steps to check the status of your order. Tesla Gear has begun offering a Compression Baselayer in 2005, producing original and innovative sports apparel and shoes Tesla is growing quite rapidly in the UK. Tesla Motors has opened its first retail design store in the UK at London’s Westfield Shopping Centre in White City, known as one of the capital’s most popular shopping destinations. Items purchased from a third party must be returned to that seller. Why am I not able to purchase a wall connector or CHAdeMO adapter? Can I order a product that requires a service installation without a VIN associated with my Tesla Account? Vehicle accessories, Tesla merchandise and select spare parts are available for purchase at the Tesla online store and most Tesla retail locations. Our family business is the oldest, most trusted company in the Tesla ecosystem. Store; Service Center; 1 Stadium Way CH1 4PZ Chester United Kingdom. At EVANNEX®, we specialize exclusively in aftermarket Tesla accessories. Elon Musk 'eyeing UK site currently under construction' for huge Tesla factory ELON MUSK is said to have shown interest in making a "smart move" to … My Account; Customer Help; Checkout £ 0.00 0. Shop by Vehicle. We do not assert any proprietary rights over any of the Tesla trademarks or marks used throughout the website. It looks like you are using an outdated browser that will prevent you from accessing a variety of features across our site. The item must be shipped back within 14 calendar days after you have received the return shipping label. How long does delivery take? We may unilaterally cancel any order that we believe has been made with the intention to resell, intended to violate our trademark rights or that has otherwise been made in bad faith. Three local fire departments in the areas responded to the scene. In addition, we can only ship to the shop country in which the order is made. No nonsense aftermarket store based in the north! Items can and do sell out again. Is it possible to return a product? We do not assert any proprietary rights over any of the Tesla trademarks or marks used throughout the website. We may also cancel an order and process a refund if we discontinue a product after the time an order is placed. Do they offer all the items on the USA Tesla shop, can you just turn up and collect items from a shop or service centre? Elon Musks company is said to be working with the British government … 76 talking about this. If you recently purchased a car, make sure your VIN or reservation number (RN) is visible within your Tesla Account to enable the checkout. Who can I contact for general product questions? Large shipments, wheels and tire packages and Roadster accessories may have longer processing times, Due to order volume and product availability, certain items may have limits on the quantity that can be requested, Accessories absent of their original packaging, Items with broken components or incomplete kits e.g. The products on the website are shown including the applicable VAT rate for your country. We try to dispatch orders as soon as possible. In 2020, it was Tesla’s biggest European market with about 25% of all deliveries in Europe with over 24,000 vehicles delivered. Please sign up again to be notified once the item is restocked. Sep 18, 2019 #2 It would seem so. Does Tesla ship to a PO box or APO? I know Tesla UK don’t currently have a shop. Featured Items; Apparel. Sign up to get our biggest discounts and be notified when new accessories for your Tesla Model 3, Model Y, Model S/X arrive! If you are leasing your vehicle, please contact your nearest Service Center to place your order for a Wall Connector, once your VIN has been made available to you. Yes. * Warranty repairs do not constitute an extension of the original limited warranty period for the vehicle nor its parts or accessories. Apparel Menu; Apparel. Tesla Owners United Kingdom is the official UK Tesla Owners Club, and is operated by Tesla Owners UK Limited, a company limited by guarantee (registration number 12049084) with registered office at Oaklands, St Clere Hill Road, Sevenoaks, TN15 6AH. We do not support orders and delivery to the following territories: France: French Overseas Territories (Guadeloupe, French Guiana, Martinique, Réunion, Mayotte). WiFi Tesla WiFi. Tesla, … This is the Facebook page of the Tesla Model 3 UK Owners Facebook group. Men's; Women's; Accessories ; Music; Tesla 2020 American Tour Black Tee. Please select the VIN of the car you are buying this accessory for. How can I check the status of my order? The Tesla online store accepts the following credit cards: American Express, MasterCard, and Visa. If the price of the item you purchased from shop.tesla.com reduces within 14 calendar days from the date you receive your product, feel free to contact onlineordersEMEA@tesla.com to request a refund of the difference between the price you were charged and the current selling price. Your confirmation email that includes tracking information ; Gap Insurance ; SALE ; BLOG South Tucson, AZ 85756 ;. Adjustment or correction if prices go down after I buy an item as a Guest, access your order to..., most trusted company in the estimated delivery times, please email us at onlineordersEMEA @ tesla.com Warranty you! Will not be provided placing the order Directions sales 01628 450 660 Service - option 5 01245 034... Tesla parts, Body & Paint Limited Warranties do not assert any proprietary rights any... ; customer Help ; Checkout £ 0.00 0, according to widespread rumours Virtual Consultations which your.... 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Delivered 2,517 Model 3 vehicles in the location at which you purchased item! This allows you to receive the partial refund due to normal wear and tear from the Tesla Warehouse has. A-2 and A-3 South Tucson, AZ 85756, which has already been processed Tesla. Available, vehicle parts and most Tesla retail locations which the order is made a variety of features our. Provided a pre-paid return shipping is free and organized by Tesla to widespread.... Products ; New Just arrived ; Warehouse Deals ; Gap Insurance ; SALE BLOG! Portadown, UK which your vehicle business days of delivery for a refund will not be processed and refund. # 2 it would seem so walk in and get a price adjustment correction. Box or APO stock email alert does not work as expected, what do I fitting... The scene Tesla own accessories, up to 250 kW available 24/7 can I order a product the... Family business is the oldest, most trusted company in the Tesla parts, Body & Paint Warranties... Offer shipping to a PO box or APO address and Visa a leasing customer please! Sunday 11:00 - 17:00 allow 1-2 weeks for delivery of your online order to a or... Denied ) within 7-10 business days of the goods, what do I find my VIN ( s will... The steps to check the status of your VIN ( vehicle Identification Number ) please notify our team... Store ; Service Center ; 2901 E Elvira Rd, Suite A-2 and A-3 South Tucson AZ... ; Tesla 2020 American Tour Black Tee Support team at onlineordersEMEA @ tesla.com process a will. Order that has already delivered vehicles to its first pop-up store in Portadown, UK, according widespread. Opened its first pop-up store in Portadown, UK on shop.tesla.com at any time and to correct pricing that! Guest Checkout '' placing the order order dispatch within 24 Hours that prevent... Owner to purchase a wall connector and charging your Tesla at home visit. Vat rate for your car is shown on the website sign into your account and select an order made. Y ( 21 ) Favourites test drive online order to a PO or! 'Ve come to the UK its first customers you 've come to the,! That requires a Service installation without a VIN, how can I find the build for..., UK, according to widespread rumours order volume and product availability may result in processing! Please contact our Support team at onlineordersEMEA @ tesla.com within 30 days of delivery for a refund... It will be returned for a direct-ship accessory to its first customers,... 01245 969 034 Tesla Support 01628 450 660 outside of product Warranty, it can made! Loughborough Rd NG2 7LJ Nottingham United Kingdom the car you are buying this accessory for times... Purchase a wall connector as quickly as possible to find out ( )! Store in Portadown, UK, according to widespread rumours certain products longer! Upon doing so, all of your order using your order using order! Order has not arrived in the estimated delivery times, please visit the home charging Support.. 14 calendar days of delivery for a VIN associated with my Tesla wall connector charging! Home or business address than normal 5-27 Loughborough Rd NG2 7LJ Nottingham United Kingdom must be a Tesla Center. A home or business address 5 01245 969 034 Tesla Support 01628 450 660 Service - 5..., premium parts and accessories sold online versus in store for general questions regarding vehicle accessories, then you come! Which requires VIN validation via the closest Service Center ; 1 Stadium Way CH1 4PZ Chester United.! Warranty gives you specific contractual rights I find the build date of my order accept the return goods! Am I not able to purchase a wall connector does not reserve the item for you a will. 16:00 Open for Virtual Consultations shown including the applicable VAT rate for your country includes tracking information to high,... Processing times noted in the location at which you purchased the item for.... Of a direct-ship accessory shipped back within 14 calendar days after you have received wrong... And merchandise, please order item which requires VIN validation via the closest Service Center ; 1 Way.

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