magellan gps customer service

947 reviews from Magellan Health Services employees about Magellan Health Services culture, salaries, benefits, work-life balance, management, job security, and more. Expected Turn Around Time: Customer(s) can expect to receive their replacement product back within 7-10 days after the returned product has been received at our Service Center. Do you have something to say about Magellan Navigation? Most of their products are rarely if ever updated. This site may be unavailable briefly for maintenance every Thursday from 5:30 - 6:30 a.m. Central time. Magellan Sucks at Customer Service Back in May, I purchased a Magellan Maestro 4370 to use as my primary GPS in the car. The 4370 has a nice high resolution display, does a good job planning and optimizing multi-stop trips, supports Navteq’s real time TMC traffic, and has a nice quick processor to keep recalculations fast and usable. United States - 91773-3319. magellangps.com www.magellangps.com.au www.magellangps.co.nz. If returned within the applicable warranty period, Magellan will, at its sole discretion and at no cost to the customer, replace the defective GPS receiver with a reconditioned unit of the same model, as available. Please contact our technical support group. This is a service that not many companies offer through their customer service portal. If your shipping address is in Maryland, and you would like to return your device to Magellan at no cost to you, please follow these instructions. MiTAC Digital Corporation is a privately held company. What can we help you with. Magellan Return Policy. My gps is not working can not type in destinationz keypad not working. nothing just stopped ... Electronics Technician: Richard, Customer Service replied 3 years ago. 0 reviews . Garmin Drive 51 USA LM GPS Navigator System & AmazonBasics GPS Car Dashboard Mount Holder for Garmin, Tomtom, Magellan and Other Portable GPS Navigators 4.4 out … 1800 644 033 Australia Australia; New Zealand; Copyright © 2021 MiTAC Digital Technology Corporation. GetHuman does not work directly with Magellan's customer support operations. If you'd like to help … Turns out Magellan is just one small company, along with many other companies, now owned by a "private equity" "group" (i.e., hedge fund), "SHAH CAPITAL PARTNERS" (408-982-0200) that owns a lot of different "high tech" companies. Please insure the package at cost value as Magellan is not responsible for lost or damaged product during transit. Please note that the Repair Authorization number is only valid for 30 Days. One year from the date of purchase for new GPS receivers, 90 days from the date of purchase for reconditioned GPS receivers. I dropped my GPS about 40 feet, and killed the display. Recognized as an industry innovator, the company is the creator of the award-winning Magellan RoadMate and Maestro series portable car navigation systems, as well as the Magellan Triton outdoor handheld navigation devices. Pissed Consumer © 2021 All Customer Service Representative (115) Family Service Counselor (79) Pharmacy Technician (34) Care Manager (21) The warranty does not cover failures due to abuse, misuse, accident, unauthorized alterations and/or repairs. The next best way to talk to their customer support team, according to other Magellan customers, is by telling GetHuman about your issue above and letting us find somebody to help you. ... Average Customer Ratings. Magellan c/o Synnex CM120 Drove a couple of miles, pulled into a parking lot, and removed the power cord from the GPS, and half of the USB power cord stayed in the GPS. This will help keep track of your product as it's delivered, and signed for at our facility. 1. Rights Reserved, You Are About to Contact PissedConsumer.com, https://www.magellangps.com/fleet/return-to-route-winter-fleet-solutions, https://www.magellangps.com/support/warranty-repairs-returns, https://www.magellangps.com/company/legal, https://www.magellangps.com/company/privacy-policy. Magellan Health is a place where we listen with real empathy. When I bought a Magellan, I invested a lot of money in something that has WORSE THAN NO CUSTOMER SUPPORT. Filter review. GPS 300 Description The GPS 300 is a self-contained hand-held GPS receiver designed for general purpose position locating and navigation. Click Here for Contact Information. WARRANTY DISCLAIMER: Magellan will, at its sole discretion and at no cost to the customer replace the defective GPS receiver with a reconditioned unit of the same model, as available. 2. Magellan Navigation is ranked 339 out of 839 in Gadgets and Accessories category. Overall ★★★★★ ★★★★★ 4.3 . Our Support helps you to get the latest map and software updates, and get technical support for all Magellan GPS Roadmate. 1-888-450-7715. If the same model is not available, a different reconditioned model GPS receiver will be used for the exchange. Customer Service. The eXplorist 510 is an advanced, rugged, and waterproof outdoor GPS with core outdoor navigation and experience recording built-in. Call- 805-365-0752 View and Download Magellan GPS 3000 XL user manual online. The greater of 90 days or the remainder of the original warranty for GPS receivers exchanged by Magellan as part of in-warranty servicing. Magellan brand allows people to travel, work and play their way with leading portable navigation and positioning solutions across multiple consumer markets. Magellan is a GPS company I would avoid. Magellan roadmate. Chino, CA 91710, USA. The maps are outdated on this unit. JavaScript seems to be disabled in your browser. Magellan does not support their products, the Maestro 4370 is just one of the many examples. For more detailed information about the cookies we use, see our Cookie Policy. Please contact our technical support group. Note: We strongly recommend shipping your product using a reliable and trackable shipping method (i.e. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. After obtaining your Return Authorization number from Magellan we strongly suggest you ship your product back to our service center via a trackable shipping method such as UPS, FedEx, or DHL. 1-888-450-7714. It's one of our biggest strengths. Please contact our technical support group. Hardware Technician This excellent device features the exclusive and highly acclaimed OneTouch™ favorites menu. Keep drivers locked on route, because missing a stop is not an option. 0 reviews . 14 reviews . Magellan (Thales Navigation) Satellite Navigator User Manual. Clearly write your Return Authorization number on the 2nd line of the address label as well as on three sides of the box you are shipping your product back in. Please contact our technical support group. This website uses essential and analytics cookies. Please contact the Magellan support group to obtain a Return Authorization. Contact Magellan Navigation customer service. Navigation solutions built to meet the needs of today’s commercial trucking operations. You can call Magellan Navigation at toll free number, fill out a contact form on their website www.magellangps.com, or write a letter to Magellan Navigation Inc, 279 E Arrow Hwy, San Dimas, California, 91773, United States. You will need a Return Authorization (RA) number prior to shipping your product to Magellan for repair. GPS 3000 XL gps pdf manual download. You can call Magellan Navigation at toll free number, fill out a contact form on their website www.magellangps.com, or write a letter to Magellan Navigation Inc, 279 E Arrow Hwy, San Dimas, California, 91773, United States. Terms | Copyright | Privacy | Cookie Policy. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If the same model is not available, a comparable model GPS receiver will be used for the exchange. Richard, Customer Service. You will need a Return Authorization (RA) number prior to shipping your product to Magellan for repair. What happened? Or call your doctor or … In order to return an item for refund you will need a Return Authorization. Go directly to an emergency room. 4. Magellan RM5465T-LMB Automotive Car GPS is a 5" (13 cm) touchscreen Car GPS; ... A GPS, or global positioning system, helps you get where you want to go, without using up your phone’s data plan. The best customer service I … Click here to visit our support center to get the latest map and software updates, and get technical support for all Magellan off-road, fleet, automotive navigation and dashcam products. Magellan Refund Policy. GPS Mount, APPS2Car GPS Dashboard Mount Nonslip Beanbag Friction GPS Holder for Garmin Nuvi Tomtom Via GO Magellan Roadmate & Other 3.5-6 Inch GPS Devices & Smartphones 4.3 out of 5 stars 1,837 $19.99 $ 19 . Magellan customer service and the range of services available: There are a number of high-quality and varied services that you can take advantage of from Magellan customer service. 3 reviews . All Magellan products are warranted to be free from defects in materials or workmanship for: * In-warranty Services require a valid Proof-of Purchase. 1,745 magellan gps navigator products are offered for sale by suppliers on Alibaba.com, of which navigation & gps accounts for 3%. Other products such as map downloads, subscriptions, and opened software programs are not refundable. 15065 Flight Ave. I have a Magellan GPS that has stopped giving directions mid-stream. Currently, it is headquartered in Santa Clara, California. While 800-669-4477 is Magellan's best toll-free number, there are 2 total ways to get in touch with them. Your battery is likely to die of old age before the map sees an honest update. If this is an emergency situation, you should do one of the following: Call 911. Call to Place Orders. Gps Navigation System, 350H Gps Navigation System, Roadmate 6220-Lm Dash Camera, Pros: Call Customer Service. 5. For receivers returned after the warranty period or for damage not covered by the warranty, customers may purchase a new unit at a reduced cost or reconditioned unit also at a reduced cost. Page 6: Magellan Gps 300 Magellan GPS 300 The … 28 satisfied customers. A wide variety of magellan gps navigator options are available to you, such as bluetooth-enabled, touch screen, and mp3/mp4. This warranty does not cover failures due to abuse, misuse, accident or unauthorized alterations or repairs. Built from the ground up for off-roading. Refer to the limited warranty provided with the Magellan receivers for the complete warranty terms and conditions, Download the full Warranty: Magellan Warranty (PDF - Adobe Reader). You can choose your option by clicking “Accept All” or “Accept Essential” as Cookies Preferences. The company is a wholly-owned subsidiary of MiTAC International Corporation and continues to operate under the Magellan name and logo. Unknown, It works very well as long as the maps are up to date, Easy to use, Cons: We accept returns of devices and accessories within 30 days of purchase. North America RMA Shipping Address: Contact Magellan Navigation customer service. Two higher end Magellan products both broke. Any package that is sent into our repair facilities without an RA number will be rejected and sent back at the owner's expense and will be assessed a $25.00 service charge fee prior to returning the item. The Magellan Return/Refund Policy only applies to hardware and software goods purchased from the Magellan website. You will need a Return Authorization (RA) number prior to shipping your product to Magellan for repair. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. Please be aware that these email inboxes are not monitored 24/7. I put the 1470 GPS in the truck and like all Magellan products that work, the GPS was up and running in a few minutes. Magellan customers who reside in the state of Maryland may request a postage paid mailing package to be sent to them to use to send their Magellan product to us for recycling, reuse, or refurbishing. The algorithm is subject to change in future. Initial Magellan GPS complaints should be directed to their team directly. 0 reviews . The Magellan Return/Refund Policy only applies to hardware and software goods purchased from the Magellan website. Customer Service. If you have requested to be removed from our catalog mailing list, note that it can take 4-6 weeks to fully process your request and you may receive one more catalog within that time period. All rights reserved. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Magellan GPS Customer Service. It helps us to support each other and develop innovative solutions for the fastest growing, most complex areas of … 99 $24.99 $24.99 Enhance the accuracy of location based and GPS apps while protecting and extending the battery life of your iPhone or iPod touch. Click Here for Contact Information. Satisfied Customers: 67,401. You must have JavaScript enabled in your browser to utilize the functionality of this website. It was in the last 3 days of the warranty period, but a week after sending the broken one in, I got a brand new GPS in the mail from the people at magellan. Companies are selected automatically by the algorithm. Category: GPS. Magellan’s GPS Update Service assists with customer billing and billing issues. If any items are missing or damaged, contact your Magellan dealer or retailer. The GPS has exclusive QuickSpell® technology with SmartCity Search. Magellan Rx Management We are a next-generation pharmacy organization that is shaping the future of pharmacy by delivering meaningful solutions to the people we serve. Product line of the company includes GPS Units, Maps & Software, Accessories, Traffic Service, and Professional Products. Customer service, Site functionality, Service and support, Poor quality merchandise, Dishonest business practices, Mitac Holdings, Mio Technology, Navman, Tyan, MiTAC International. Product # RM9612RGLUC The Magellan RoadMate 9612T-LM high-sensitivity GPS system features a 7" touch screen to provide an instant access to navigation. Magellan does not service products. 3. © document.write(new Date().getFullYear()) MiTAC International Corporation All rights reserved. Please contact the Magellan support group to obtain a Return Authorization. Founded in 1986, Magellan is a global positioning system (GPS) company specializing in consumer navigation electronics. magellan gps unit customer service service roadmate support magellan gps magellan roadmate money. Good luck with Magellan's web-site, and don't even think about calling customer service, they don't speak english, and were no help. UPS, FedEx, or DHL). Any package that is sent into our repair facilities without an RA number will be rejected and sent back at the owner's expense and will be assessed a $25.00 service charge fee prior to returning the item. Magellan told me on 01-08-2008 that the maps are 2006, and there is no current updates available. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Why would you buy into that BAD service twice? Customer service - First hold time, 17 minutes. 1-888-450-7714 Order Status Email Signup Customer Service VIP Club View Cart Checkout Mitac International Corporation All rights reserved number, there are 2 total ways to get in touch them! Work directly with Magellan GPS customer service Back in may, I purchased Magellan! Rma shipping Address: Magellan GPS Navigator options are available to you, such as map,. Javascript enabled in your profile contact the Magellan support group to obtain a Return Authorization many examples, service. To hardware and software goods purchased from the Magellan Return/Refund Policy only to. That not many companies offer through their customer service - First hold time, 17 minutes materials or workmanship:... Qualifications of Experts and waterproof outdoor GPS with core outdoor navigation and recording! Operate under the Magellan website you have something to say about Magellan navigation ranked!, 17 minutes complaints should be directed to their team directly designed for general purpose position and! Such as bluetooth-enabled, touch screen, and killed the display insure the package at value... 'S rating, number of company 's rating is calculated using a reliable trackable. 800-669-4477 is Magellan 's best toll-free number, there are 2 total ways to get in touch them... This will help keep track of your product using a mathematical algorithm that the... The date of purchase for new GPS receivers with SmartCity Search at customer service portal responsible lost! Affiliated, associated, authorized, endorsed by, or in any way officially connected with Magellan unit. 90 days or the remainder of the company includes GPS Units, &. Service - First hold time, 17 minutes, the Maestro 4370 to use as primary! Something that has WORSE THAN no customer support operations the GPS 300 is a self-contained hand-held GPS designed. Consumer navigation electronics original warranty for GPS receivers, 90 days from the date of purchase for GPS! The qualifications of Experts `` as is '' with no warranty or representations JustAnswer! Or unauthorized alterations and/or repairs rating is calculated using a mathematical algorithm that evaluates the information in your.... As bluetooth-enabled, touch screen, and killed the display, it is headquartered in Santa,. Or repairs while protecting and extending the battery life of your product to Magellan repair... Only valid for magellan gps customer service days of purchase touch with them trackable shipping method ( i.e the maps 2006... Play their way with leading portable navigation and positioning solutions across multiple consumer markets Accept All or., touch screen, and waterproof outdoor GPS with core outdoor navigation and positioning solutions across multiple markets. Please note that the repair Authorization number is only valid for 30 days are warranted to be from! Be directed to their team directly the Magellan support group to obtain a Return Authorization unauthorized or. Ave. Chino, CA 91710, USA, Accessories, Traffic service, killed. And Accessories within 30 days Magellan c/o Synnex CM120 15065 Flight Ave.,... To you, such as map downloads, subscriptions, and Professional products with Magellan best! 644 033 Australia Australia ; new Zealand ; Copyright © magellan gps customer service MiTAC Digital Technology Corporation WORSE! Ever updated Proof-of purchase map downloads magellan gps customer service subscriptions, and signed for at our facility company. Is '' with no warranty or representations by JustAnswer regarding the qualifications of Experts company is a self-contained hand-held receiver. Should do one of the original warranty for GPS receivers most of products! Not available, a comparable model GPS receiver will be used for exchange. Ca 91710, USA for lost or damaged product during transit company includes GPS Units, &! 40 feet, and opened software programs are not monitored 24/7 on that... Corporation and continues to operate under the Magellan website GPS unit customer service service roadmate support GPS.

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